Simply select the product, customize it (if applicable), add it to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

Typically, orders are processed within 1-2 business days and delivered within 5-7 days, depending on your location.

Yes, once your order is shipped, you’ll receive a tracking link via email or SMS to keep you updated.

Currently, we ship only within India. Stay tuned for updates on international shipping.

Please contact our customer support immediately to update your address before the order is shipped.

We accept returns within 7 days of delivery for defective or damaged items. Personalized products are non-returnable.

Reach out to our customer support team with your order details and a photo of the issue. We’ll guide you through the replacement process.

If the item is defective or damaged, the return is free. For other reasons, return shipping costs may apply.

Exchanges are only available if the product arrived damaged or defective. For other requests, please contact us.

Refunds are typically processed within 7-10 business days after the returned item is received and inspected.

Select the product, click on the “Personalize” option, and upload your photo or add text as instructed.

Select the product, click on the “Personalize” option, and upload your photo or add text as instructed.

We accept JPEG, PNG, and PDF formats for photo uploads. Ensure the image is high-resolution for the best print quality.

Once the order is confirmed, changes to customization are not possible. Please double-check your design before checkout.

In the rare event of damage, please contact customer support within 24 hours with a photo of the product.

We accept credit/debit cards, UPI, net banking, and popular digital wallets like Paytm and Google Pay.

Absolutely. We use industry-standard encryption to protect your payment details.

Yes, COD is available for select locations. Check at checkout for eligibility.

Payments may fail due to incorrect details or insufficient funds. Try again or use a different payment method.

Yes, a digital invoice will be sent to your registered email upon successful payment.

Wipe gently with a soft, lint-free cloth. Avoid using harsh chemicals to preserve the print quality.

While the clocks are durable, they are not water-resistant. Keep them in dry areas.

It’s best suited for indoor use to maintain the wood quality and photo clarity.

Keep the clock away from direct sunlight to prevent fading.

Store in a cool, dry place, wrapped in a soft cloth to prevent dust and moisture damage.